SPA & HEALTH 2008 Conference Programme*

10.00 – 10.30 Arrival and registration of the delegates

10.30 – 10.40 Official opening of the conference “SPA & HEALTH Moscow 2008”

10.40 – 11.00 Welcoming Speech
Mr. Sergei Spilko, Russian Union of Tourism Industry, President, Russia

11.00 – 11.30 Characteristics of organising and promoting health-improving tourism under modern conditions.
Speaker: Ms. Nadezhda Manshina, Russian Association for Sanatorium and SPA Sankurtour, Deputy Director of medicine department; Russia

11.30 – 12.00 Earning money by having the right strategy.
Speaker: Mr. Adrian Egger, Schletterer Wellness & Spa Design, senior consultant international project development | member of the board, Austria

12.00 – 12.30 Medical SPA Resort as efficient business and supreme form of SPA.
Factors that guarantee the success of a Medical SPA resort. Conceptual management – the key tool of creating a Medical SPA facility, problems and know-how of internal and external marketing of a SPA facility.
Speaker: Mr. Yurij Chaban, Medical SPA resort More, Head doctor, Russia

12.30 – 13.00 International quality level of SPA in Europe. The "quality initiative" of EUROPESPA-med, European Spas Association.
Speakers: Mr. Kurt von Storch, European Spas Associations (ESPA), Expert, Germany

13.00 – 13.20 Caribbean methods of the SPA Industry based on the experience of “Sandals & Beaches”.
Speaker: Ms. Elena Sokolova, Sandals & Beaches, Head of the representative office, Russia

13.20 – 14.10 Lunch and discussion

14.10 – 14.40 Spa - the view of an inside outsider.
Speaker: Mr. Constantine Constantinides, healthCare cybernetics, Chief Executive, Greece

14.40 – 14.55 Focus on the demand: programmes of health-improving holiday and therapy in health resorts in Europe.
Speaker: Ms. Svetlana Kazurova, Jet Travel (Jet Med), Medical Advisor, Russia

14.55 – 15.20 Training of Wellness & Spa employees - International Wellness and Spa standards.
Speaker: Laszlo Zopcsak, International Wellness Institute – Europe Education Center, General Manager, Hungary

15.20 – 15.45 SPA, wellness and health-improving tourism in Bulgaria: tradition and trends.
Speaker: Stepan Sharlopov, Bulgarian Association of balneology and SPA-Tourism, President, Bulgaria

15.45 – 16.05 To adopt the successful practices of international SPA resorts. How Russian health resorts and SPA centers can satisfy clients expecting luxurious SPA services.
Speaker: Juliya Zeldich, “Season’s”, Director, Russia

16.05 – 16.40 Discussion and questions

Partner of the Conference